Clean People Inc. respects each individual’s right to personal privacy. We will collect and use information through our website only in the ways disclosed in this statement. This statement applies solely to information collected at the POPWASH website.
Information Collection: Clean People, Inc. collects information through the POPWASH website at several points. We collect the following information about visitors: Name, address, email address, telephone number, credit card information and laundry preferences. You provide your personal information voluntarily, however provision of the information is a mandatory condition for receiving our services.
We employ cookies. A cookie is a small text file that our Web server places on a user’s computer hard drive to be a unique identifier. Cookies enable Clean People, Inc. to track usage patterns and deliver customized content to users. Our cookies do not have an expiration date. Our cookies collect personally identifiable information to increase efficiency for our customers and improve their experience using our services. If you do not wish to receive cookies from our website, please disable cookies from your web browser and/or delete cookies from your system at any time following your use of the POPWASH website.
Information Usage: The information collected by Clean People, Inc. will be used to assist us in picking up and delivering your laundry to your home, business or other location designated by you. Only users who provide the information will be eligible to receive our pick-up and delivery services.
Registered users may receive additional announcements from us about products, services and special offers. Out of respect for the privacy of our users, along with such announcements we will present the option to not receive these types of communications.
The information we collect may be used to create customer profiles based on purchasing history. We will not supplement information collected at our website with data from other sources.
We may share data with third parties such as credit card companies and shipping companies. These third parties will use the information to process credit transactions and deliver goods and services to our customers. Clean People, Inc. will not share your information with any other third party unless required to do so by law or court order.
We may offer links to other websites. Please note: When you click on links to other websites, we encourage you to read their privacy policies. Their standards may differ from ours.
Access to Information: Registered users may access their own personal information and correct any inaccuracies they may find or delete their information from our database by logging into their account on the POPWASH website.
Problem Resolution: If problems arise, you may contact Clean People, Inc. via email or telephone at the address and number listed on our website.
Data Storage and Security: Clean People Inc. protects user information by using SSL (secure socket layer) technology for all data sent over the Internet and by encrypting all credit card information stored in its systems.
How Our Service Works
We reserve the right in our sole and absolute discretion to make changes from time to time and without notice in how we operate our services.
We always strive to pick up and deliver on time. However, the safety of our employees, other motorists and pedestrians takes precedence. In cases of inclement weather, traffic congestion, civil disturbance, unexpected business circumstances, or other occurrences beyond our control, whether foreseeable or not, it may be necessary to make adjustments to our delivery schedule, which will cause us to suspend chosen delivery dates and times. We will endeavor to deliver your order as soon as reasonably possible under the conditions. If your designated delivery location is difficult or impossible to access, or the delivery is otherwise onerous, impossible or impracticable, we will endeavor to contact you to determine an alternate location and/or date.
Each order is handled separately and with the utmost care by a conscientious laundry professional. Every effort is made to return all items left in our care. We do not itemize laundry contents, however, and cannot verify the contents of any order. As a result, Clean People, Inc. will not be held responsible and cannot honor claims for missing items.
Clean People, Inc. exclusively uses front-loading washing machines, which are gentler and more efficient than typical top loading machines. However, all washable fabrics weaken with wear, washing and exposure to sunlight. Clean People, Inc. will not be held responsible and cannot honor claims for items that come apart, fade, or are otherwise damaged during washing.
Clean People, Inc. only offers laundry services and all contents of your laundry orders must be machine washable and machine dryable. Clean People, Inc. will try to identify and remove non-washable and non-dryable items, but ultimately it is your responsibility to ensure that the items you provide are washable and dryable and Clean People, Inc. will not be held responsible and cannot honor claims for non-washable or non-dryable fabrics that incur damage during washing or drying.
You must make your laundry available to our driver during your scheduled pick-up timeframe and you may do this in one of two ways: Either by meeting the driver at your scheduled pick-up location, or by leaving the laundry for the driver in an accessible location of your choosing. If you choose to leave the laundry unsupervised or with a third party, you do so at you own risk. Clean People, Inc. will not be held responsible and cannot honor claims for laundry that goes missing or incurs any form of damage while awaiting pick-up.
If you are not available to meet the delivery driver during the scheduled delivery timeframe, we may leave your laundry order at the delivery location unsupervised. You must accept all responsibility for unsupervised laundry left at your delivery location. Clean People, Inc. will not be held responsible and cannot honor claims for laundry that goes missing or incurs any form of damage following delivery.
Clean People, Inc. will also not be held responsible for any loss or damage after delivery to your doorman, concierge or other apparently authorized person. We are not responsible for any loss or damage due to handling by, storage with or delivery by your doorman, concierge or other authorized person, including, without limitation, the erroneous delivery of your order to a third party.
Clean People, Inc. reserves the right to change prices at any time and is not responsible for typographical errors on the POPWASH website related to pricing information. We will inform you if a typographical error has resulted in a difference in pricing for your order before charging your credit card. If an order is in process, we will bill you using prices in effect at the time your order was placed.
All sales are final and refunds will only be issued at the sole discretion of Clean People, Inc. management. Refund requests must be submitted in writing to firstname.lastname@example.org.
User ID and Password
Access to Clean People, Inc.’s laundry pick-up and delivery services is granted through the use of a user name and a password that you will select upon registration through the POPWASH website. You are solely responsible for all authorized or unauthorized access to your account by any person. You agree to bear all responsibility for the confidentiality of your user name and password and all use or charges incurred from use of Clean People, Inc.’s services with your password. You agree to notify Clean People, Inc. promptly of any unauthorized use of your account or access to your confidential password and you will remain liable for any use of Clean People, Inc.’s services and any fees incurred as a result, until you notify us of the unauthorized use of your account.
Copyright and Ownership
All Site content, design, text, graphics, and interfaces; the collection, selection, and arrangement thereof; and all software are the property of, or duly licensed to, Clean People, Inc. Consent is granted to view, electronically copy, and print in hard copy portions of the POPWASH website for the sole purpose of placing an order. Any other use of materials on the POPWASH website, including modification, distribution, or reproduction for purposes other than those noted above, without the prior written permission of Clean People, Inc. is strictly prohibited. You acknowledge that Clean People, Inc. and/or third party content providers remain the owners of such material and that you do not acquire any of those ownership rights by downloading copyrighted material. Clean People, Inc. reserves the right to revoke this authorization at any time, and any use shall be discontinued immediately on written notice from Clean People, Inc.
Acceptable Use Policy
YOU EXPRESSLY AGREE THAT USE OF CLEAN PEOPLE, INC.’S SERVICES, WEBSITE, AND THE INTERNET IS ENTIRELY AT YOUR OWN RISK. CLEAN PEOPLE, INC.’S SERVICES, WEBSITE, AND ITS CONTENTS ARE PROVIDED ON AN “AS IS,” “AS AVAILABLE” BASIS. TO THE EXTENT PERMITTED BY APPLICABLE LAW, CLEAN PEOPLE, INC. DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO CLEAN PEOPLE, INC.’S SERVICES, WEBSITE, OR ITS CONTENTS OR WITH RESPECT TO ANY INFORMATION, SERVICES, AND PRODUCTS PROVIDED THROUGH OR IN CONNECTION WITH ANY CLEAN PEOPLE, INC. SERVICES; CLEAN PEOPLE, INC. DOES NOT ADOPT ANY REPRESENTATION OR WARRANTY OF ANY MANUFACTURER OR MERCHANT OF ANY SUCH INFORMATION, SERVICE, OR PRODUCTS. CLEAN PEOPLE, INC. MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND AS TO THE AVAILABILITY, ACCURACY, OR CONTENT OF ANY INFORMATION, SERVICES, OR PRODUCTS OBTAINED THROUGH ITS WEBSITE OR SERVICES. CLEAN PEOPLE, INC. DOES NOT WARRANT THAT THE FUNCTIONS PROVIDED BY THE POPWASH WEBSITE WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT THIS WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.
LIMITATION OF LIABILITY
The material in this website is provided for lawful purposes only. Clean People, Inc. controls and operates this website from its headquarters in Santa Monica, California, USA, and makes no representation that these materials are appropriate or available for use in other locations. If you use this website from other locations, you are responsible for compliance with applicable local laws. Price and availability information is subject to change without notice.
Jurisdiction over Disputes
THE PARTIES AGREE THAT, SHOULD THIS ARBITRATION CLAUSE BECOME NOT APPLICABLE, EXCLUSIVE JURISDICTION FOR ANY CLAIM OR DISPUTE WITH CLEAN PEOPLE, INC. OR RELATING IN ANY WAY TO THE USE OF CLEAN PEOPLE, INC.’S SERVICES OR WEBSITE SHALL RESIDE IN THE FEDERAL AND STATE COURTS LOCATED IN THE COUNTY OF LOS ANGELES IN THE STATE OF CALIFORNIA. THE PARTIES HEREBY CONSENT AND AGREE TO PERSONAL JURISDICTION BY SUCH COURTS SITTING IN THE STATE OF CALIFORNIA, IN CONNECTION WITH ANY SUCH DISPUTE, INCLUDING ANY CLAIM INVOLVING CLEAN PEOPLE, INC., SHOULD THIS ARBITRATION CLAUSE BECOME NOT APPLICABLE.
Statute of Limitations